What did your boss really mean in that email? Is your mechanic stretching the truth? Whether you're engaged in a casual conversation or a high-stakes negotiation, it's critical to understand the subtext of a situation. But with so much interaction happening on screens-via email, texts, or video chat-we are losing the ability to interpret expressions and cues. Furthermore, since many are now savvy about body language, it's become even harder to discern someone's true thoughts or intentions.
